Shipping Policy

At xoxbos, we understand that fast and reliable shipping is essential to your shopping experience. Whether you’re purchasing a consignment item shipped directly by us or a product listed by an individual seller, we ensure your order is delivered safely and on time.

1. Shipping Methods

Consignment Items: Items marked as "Consignment" are shipped directly by xoxbos. We handle packaging, shipping, and tracking to ensure a seamless experience.
Individual Seller Items: Items listed by individual sellers are shipped by the seller. However, we require sellers to use reputable carriers (e.g., UPS, FedEx, DHL) to ensure reliable delivery.

2. Shipping Options and Costs

We offer a variety of shipping options to suit your budget and timeline:

Shipping Option	Delivery Time	Cost
Standard Shipping	6-8 business days	Calculated at checkout
Expedited Shipping	3 business days	Calculated at checkout
Ground Shipping	2-5 business days	Calculated at checkout

Shipping costs are calculated based on the item’s size, weight, and destination. You can view the exact cost during checkout.

3. Processing and Shipping Time

Consignment Items: Most consignment orders are processed and shipped within 1-2 business days after payment is confirmed.
Individual Seller Items: Sellers are required to ship items within 48 hours of payment confirmation. We actively monitor seller shipments to ensure compliance.
- If a seller fails to ship on time, we will deduct a penalty from their security deposit and notify you of the delay.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package’s status on the carrier’s website.

5. Shipping Delays

While we strive to deliver your items on time, occasional delays may occur due to:

Weather conditions
Carrier issues
Customs clearance (for cross-border shipments)

If your order is delayed, please feel free to contact us, and we will do our best to assist you.

6. International Shipping

We currently offer international shipping to select countries. The shipping cost and delivery time will vary depending on the destination.

International customers are responsible for any customs duties or taxes that may be incurred during the shipping process.